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- What to do about duplicates in your email lists or CRM system
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- If you are at the start of your CRM database project, you may well be wondering where to start...
- CRM Databases in law firms – a few Tips to get you going
- How little CRM database are used. Bad English I know
- what questions did delegates have to the seminar on CRM database I gave?
- One of the best hints I can give you about increasing the take-up of your CRM database is not to say
- Ensure your CRM database doesn't do too much in the early stages...
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#1 reason for CRM success is
Successful implementation and take-up of your database isn’t due to your CRM database technology…
But your people and a top management led project.
Sorry to say success is a human factor
Top Tips on implementing a CRM database
Top tips on implementing a CRM database
– Research the needs of the user and find out what your current situation is
– Get a specialist in – they’ll save you £1,000’s in time, hassle and get better results
– Don’t do a ‘stop gap’ system, use excel instead – and keep your system as standard as possible – installation, upgrades and support will be easier
– Launch step by step – simplest first (like recording and reporting on contact meetings as step one)
– Keep key influencers in the loop – you’ll need them to gain buy-in
– Remember that success is a human, procedures and data, not technology issue
CRM database success or failure
If CRM database success or failure was all about getting the best CRM database you can lay your hands on, we'd have all done it by now and we'd all have the same system
It's people
and
the data
and
how you use your CMR database